Frequently Asked Questions
Everything you need to know about your S&L Beauty experience.
Are your products cruelty-free and vegan?
Yes, S&L Beauty Co. is committed to ethical beauty. All of our products are 100% cruelty-free, and the majority of our collection is vegan-friendly.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-7 business days, while international shipping can take 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unused or gently used products for a full refund or store credit.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment payments via Afterpay.